A service for young people and there families. Counselling for everyday problems, family reconnection, day and evenings.  Joondalup 08 9300 7300


General practitioners (GPs) are the foundation of primary care. It is the first point of health care delivered to people outside of hospitals. GPs are medical experts, trained to deal with all types of problems including mental illness.


(GPs who have undertaken specific Youth Friendly GP training by the AMA)


Young people and their families are able to be referred by their GP to private psychiatrists and clinical psychologists through Access to Allied Psychological Services (ATAPS).


There are more than 300 school psychologists working in Western Australia’s public and non-government school system. Parents and students are able to engage with these services directly through their school.


If you or someone you know needs help with a drug or alcohol related problem, please contact one of these centres for professional support.

  • Australian Drug Foundation – 1300 85 85 84   Local Drug Action Teams helping communities work together to prevent and reduce alcohol and other drug harms.  By working together, we can increase protective factors in our communities.
  • Alcohol and Drug Support Line ph (08) 9442 5000      Meth Helpline – 1800 874 878
    [email protected]
  • Parent and Family Drug Support Line ph (08) 9442 5050   [email protected]
  • The Green Book – a directory of alcohol & other drugs services and mental health services in WA
  • Holyoake – a leading provider of drug and alcohol counselling and support services in WA
  • Aboriginal Alcohol and Drug Service
  • SDERA  
  • ALCOHOL AND DRUG INFORMATION SERVICE (ADIS) WA      (08) 9442 5000      Parent Drug Information Service (08) 9442 5050


    Lifeline WA: (08) 13 11 14

    Provides a telephone counselling service.

    Crisis Care: 9223 1111 or free call 1800 199 008

    Crisis Care is a telephone information and counselling service for people in crisis needing urgent help. Telephone Crisis Care when:

    tiny-star you need someone to help sort out a serious problem
    tiny-star you are concerned about the wellbeing of a child
    tiny-star you are escaping domestic violence and need help
    tiny-star arguments are causing unhappiness and problems in your family
    tiny-star you are alone or afraid and urgently need to talk to someone
    tiny-star you are homeless
    tiny-star you need counselling, information or other support

    Kids Help Line: 1800 55 1800

    Is a confidential, telephone and online counselling service specifically for young people aged between 5 and 25 years.

    Suicide Call Back Service: 1300 659 467

    Provides crisis counselling to people at risk of suicide, carers for someone who is suicidal and those bereaved by suicide, across Australia.

    The Samaritans Crisis Line (Youth): (08) 9388 2500

    Provides a crisis telephone service which offers anonymous, non-judgemental, non-religious emotional support, from appropriately trained individuals.

    MensLine: 1300 78 99 78

    Is a professional telephone and online support, information and referral service, helping men to deal with relationship problems in a practical and effective way.

    Headspace: 1800 650 890

    Provides online and telephone support and counselling to young people aged 12 to 25 years.

    Sexual Assault Resource Centre – 1800 199 888

    SARC provides counselling to people who have been sexually assaulted or sexually abused. You can choose to see a female or male counsellor. The counsellor will focus on your feelings and your reactions and together with you will explore strategies to help you to heal and feel in control of your life.



    Reachout: is a web-based service that provides young people, their families and carers, with the information, tools, skills and connections they need to make positive decisions about their mental health and wellbeing.


    Provides online and telephone support and counselling to young people aged 12 to 25.

    Suicide Call Back Service:

    In addition to their crisis support telephone service, the Suicide Call Back Service website offers a number of online resources for those affected by suicide.

    Youth beyondblue:

    Provides information and resources relating to mental health problems such as depression and anxiety.

    It’s All Right:

    Itsallright is a website where you can read the diaries of four teenagers, based on real stories, as they deal with the challenge of living with mental illness in their family. It also has useful Factsheets and Podcasts and provides an online information and referral service on mental illness including schizophrenia, depression and anxiety disorders.

    Mood Gym:

    Provides a free self-help program to teach cognitive behaviour therapy skills to people vulnerable to depression and anxiety.


    E-couch is a self-help interactive program with modules for depression, generalised anxiety and worry, social anxiety, relationship breakdown, and loss & grief.

    Black Dog Institute (youth):

    BITE BACK is a new and evolving website which aims to improve the wellbeing and mental fitness of young people, based on the principles of positive psychology – the science of optimal functioning.


    Is a professional telephone and online support, information and referral service, helping men to deal with relationship problems in a practical and effective way. It operates 24 hours, 7 days a week.


    The purpose of is to empower people experiencing depression to make informed choices and find solutions to the challenges of living with depression.



    Youthlink and YouthReach South: 1300 362 569

    YouthReach South and Youthlink provide free and confidential counselling and support services to at-risk and marginalised young people who are:

    tiny-star 13-24 Years

    tiny-star Have a serious mental health disorder and/or complex psychosocial issues

    tiny-star Unwilling or unable to access other mental health or counselling services due to barriers such as transience or homelessness

    tiny-star Limited support and isolation

    tiny-star Significant difficulty in engaging with services

    tiny-star Agree to a referral

    Using a person-centred approach, services provide assessment, counselling and case-management with a focus on engagement and assertive follow-up. Both services have the capacity to offer outreach where appropriate.

    Youth Axis: 1300 362 569

    To commence in early 2013, this new service will deliver comprehensive assessment and first phase treatment to young people (16-24) with complex presentations primarily associated with ultra-high risk psychosis or emerging personality disorder. The Youth Axis service will complement existing mental health services for young people.



    Headspace – health and mental health support, advice and information for 12 – 25yrs
    Fremantle: (08) 9335 6333

    Albany: (08) 9842 9871

    Broome: (08) 9193 6222

    OsbornePark: (08) 9208 9555

    An additional Headspace centre will open in Midland in 2013.

    Lynks Counselling: Lynks is the youth and family counselling service of YMCA Perth. Lynks provides counselling and support to young people aged 15-25 years and families for a range of issues: (08) 9328 3522

    Streetsyde offers emergency accommodation for those young people in crisis at Jewell house as well as providing counselling in a safe secure environment. (YMCA) (08) 9325 8488

    Perth Inner City Youth Service: Seeks to enhance young people’s sense of belonging; by working within and creating links with the wider community. Services include medium to long-term accommodation; family mediation and informal counselling for youth aged 16-25 years. Ph: (08) 9388 2792

    StandByMe Youth Service (SBMYS): Ph: (08) 9377 4022 Youth Centre located in AltonePark, Beechboro. SBMYS offer informal counselling and advocacy to young people (11 – 25yrs) in need as well as referrals of young people to services that can provide them with additional help. SBMYS can provide information about a wide variety of issues that young people face.

    Youth Focus: Youth Focus provides a friendly, confidential and professional service for young people who are in need of counselling and support. This free service is aimed at supporting young people and their families to overcome the issues associated with suicide, depression and self-harm.

    Office locations: Perth; Albany; Bunbury; Collie; Kwinana; Mandurah; Rockingham

    For all offices contact: (08) 6266 4333

    Gay & Lesbian Community Services of WA, Inc.: The counselling and information line allows people to explore their sexuality and gender as it relates to them, without judgement or prejudice. Available week nights from 7pm – 10pm, contact (08) 9420 7201

    Freedom Centre/WA Aids Council: Freedom Centre supports young people (under 26) to be happy and healthy about their sexuality and gender. They provide LGBTI friendly counselling, peer support, education and sexual health testing. Contact (08) 9482 0000

    Mental Illness Fellowship of WA – Early Intervention Recovery Program: The EIRP is for people aged 18-35 years, who have been diagnosed with early episode psychosis. The six-month program aims to support them to re-establish or maintain social, employment and educational networks. Rehabilitation, independent living skills and recreation are all addressed. Contact: (08) 9227 7751

    Step 1 youth services: a street-based outreach and intensive support service, assisting 12 -18 year old ‘at risk’ homeless and street-present young people in the Perth Inner City area. Ph: 9325 7033

    Passages Resource Centres: offers a referral service for homeless or street present young people between the ages of 12 and 25

    Perth: 22 Palmerston St, Northbridge (ph: 9228 4178)

    Mandurah: 20 Davey St, Mandurah (ph: 9583 5160)

    Nyoongar Patrol Outreach Service: a community based service that deals with social and welfare issues to provide early street-level interventions to local and remote Indigenous people frequenting public spaces in nominated locations. The target groups are people at risk of coming into contact with the criminal justice system due to various social and welfare issues. After 9.00pm, the Patrol’s focus is assisting young people who are likely to come into contact with the criminal justice system or frequenting night precincts unsupervised.

    Anglicare WA – a range of services offered state-wide:

    Uniting Care West – a range of services available state-wide:

    Yorgum – Yorgum provides an alternative and cultural approach to healing Aboriginal people who have been affected by family violence, sexual abuse and the underlying causes associated. The service operates metropolitan wide and works in a manner that is holistic and within the Aboriginal Terms of Reference. The Yorgum Clinical Supervisor (Psychologist) and Counselors work with children and adults on an individual basis and as a family unit: 9221 0487

    Regional Youth services: a range of youth mental health services are provided in regional areas, including by local shires. For further information, contact your local Shire, or download the Youth Services Directory, published by the Australian Medical Association (WA):

    This document and further information on mental health services and supports in Western Australia are available at Mental Health Commission’s website